Viewpoint Load
Real-time visibility into all dock doors and their loading status. Monitor order assignments, track aging, and manage loading operations with customizable color-coded alerts.
What is Viewpoint Load?
Viewpoint Load is a visual monitoring dashboard that displays all dock doors in your facility and their current loading status. Found under Outbound → Viewpoint → Viewpoint Load, it gives supervisors and shipping managers instant visibility into loading operations across the warehouse.
The dashboard shows every door at a glance with color-coded status indicators. Click any door to view detailed information about assigned orders, their status, and associated shipping information. This centralized view eliminates the need to walk the dock floor to understand loading progress.
Key Advantage
Customizable Preferences let you define color conditions and aging alerts to match your operational priorities. Highlight doors that are behind schedule, flag high-priority loads, and create visual rules that make problems impossible to miss.
Viewpoint Load transforms dock management from reactive to proactive. Instead of discovering problems when trucks are waiting, supervisors see issues as they develop and can reallocate resources before delays impact shipping schedules.
Why Viewpoint Load Matters
Real-time visibility drives proactive dock management
Complete Visibility
See all doors and their status from one screen. No walking the dock, no radio calls—instant awareness of every loading operation.
Aging Alerts
Configure alerts for orders that are taking too long. Catch delays before they become missed shipments.
Customizable Rules
Set color conditions and thresholds that match your priorities. Make problems visually obvious.
Key Capabilities
Viewpoint Load provides the tools supervisors need to manage dock operations effectively and keep shipments on schedule.
All Doors View
See every dock door in the system on a single dashboard with status indicators.
Preferences
Adjust rules and alerts including color conditions and aging thresholds.
Door Details
Select any door to view all orders assigned to it with complete information.
Aging Visibility
Visual indicators highlight orders or doors that are aging past thresholds.
Color Coding
Configurable colors make status immediately recognizable at a glance.
Using Viewpoint Load
Monitor, investigate, and manage dock operations
Access Viewpoint
Navigate to Outbound → Viewpoint → Viewpoint Load to open the dashboard.
View All Doors
See all dock doors with color-coded status indicators at a glance.
Check Door Details
Click any door to view assigned orders and their current status.
Set Preferences
Configure color conditions and aging alerts to match your priorities.
Operational Impact
Visibility transforms dock management effectiveness
Frequently Asked Questions
Common questions about Viewpoint Load
QWhat does Viewpoint Load show me?
Viewpoint Load displays all dock doors in your facility with their current status. You can see which doors are actively loading, which are complete, which are empty/ready, and which have orders that are aging past your defined thresholds. It's a real-time snapshot of your entire dock operation.
QWhat are Preferences used for?
Preferences let you customize how Viewpoint Load displays information. You can set color conditions (which statuses show which colors), configure aging alerts (highlight orders that have been at a door too long), and adjust other visual rules. This makes the dashboard match your specific operational priorities.
QWhat information is in Door Details?
When you click a door and select Door Details, you see all orders assigned to that door including their order numbers, current status (picking, staging, loaded), pallet counts, carrier information, and other associated shipping details. It's a complete view of what's happening at that specific door.
QWhat do the colors mean?
Colors are configurable through Preferences, but typically: Green indicates active loading in progress, amber/yellow indicates aging or attention needed, blue indicates complete/ready to close, and gray indicates empty/available. You can adjust these to match your visual standards.
QHow does aging alerting work?
You set aging thresholds in Preferences—for example, highlight any order that's been at a door for more than 2 hours. When orders exceed these thresholds, the door and/or order displays in the alert color (typically amber/red), making it immediately visible that action is needed.
QCan I take action from Viewpoint Load?
Viewpoint Load is primarily a monitoring and visibility tool. For taking action on orders, you'd navigate to the specific operational screens like Load Truck, Shipment Closeout, or Trouble Station. Viewpoint Load helps you see where action is needed.
QHow often does Viewpoint Load refresh?
Viewpoint Load shows real-time data. The display updates automatically as orders move through the system, doors are assigned or cleared, and status changes occur. You're always seeing the current state of your dock operations.
QWho typically uses Viewpoint Load?
Viewpoint Load is designed for shipping supervisors, dock managers, and operations leads who need to oversee the entire dock operation without physically walking every door. It's also useful for customer service and planning teams who need to check on shipment status.
Ready for Complete Dock Visibility?
See how JASCI's Viewpoint Load gives you real-time insight into every loading operation.