Webhooks
Configure webhooks to receive instant notifications when warehouse events occur. Push shipment closeouts, inventory updates, and order status changes directly to your external systems in real-time.
What are JASCI Webhooks?
Webhooks provide a push-based integration that sends real-time notifications to your systems when specific warehouse events occur. Instead of constantly polling our API for updates, your application receives instant HTTP POST requests the moment something happens.
This enables seamless integration with your ERP, OMS, TMS, or custom applications without the latency and overhead of traditional polling approaches. Learn more about JASCI's integration capabilities.
Self-Service Configuration
Webhooks can be set up by anyone with Administrator permission using the webhook maintenance page in JASCI. No development resources required to get started—simply provide your endpoint URL and select which events you want to receive.
Available Webhook Events
Subscribe to the events that matter for your integration
Shipment Closeout
Real-Timeshipment.closedTriggered when an outbound package tracked in the warehouse has closed on a truck. Includes comprehensive tracking, carrier, and fulfillment information.
Inventory Update
Real-Timeinventory.updatedTriggered when inventory levels change due to receiving, adjustments, cycle counts, or shipments.
Order Status Change
Real-Timeorder.statusTriggered when sales order status changes through the fulfillment workflow.
Returns Received
Real-Timereturn.receivedTriggered when RMA items are received and processed at the warehouse.
Pick Confirmation
Real-Timepick.confirmedTriggered when pick tasks are confirmed. Includes SKU, bin location, quantity picked, and operator details for real-time inventory updates.
How JASCI Webhooks Work
Enterprise-grade features for reliable event delivery
Self-Service Configuration
Anyone with Administrator permissions can configure webhooks through the webhook maintenance page.
Real-Time Delivery
Events are pushed instantly when warehouse activities complete—no polling required.
Secure HTTPS
All webhook payloads are delivered over encrypted HTTPS connections.
Retry Logic
Failed deliveries are automatically retried with exponential backoff.
Comprehensive Payloads
Rich JSON payloads with all relevant data—no follow-up API calls needed.
Event Filtering
Subscribe only to the events you need for your specific integration.
Shipment Closeout Payload
Complete field documentation for the shipment.closed webhook event
Shipment Header
tenantIdStringcompanyIdStringfulfillmentCenterIdStringworkControlNumberLonglpnStringasnStringcarrierStringcarrierServiceStringtrackingNumberStringtrackingStatusEnumshipDateDateestimatedDeliveryDateDateShip-To Address
customerIdStringcustomerCompanyStringfirstName / lastNameStringaddressLine1-4Stringcity / stateCode / zipCodeStringcountryCodeStringphone / cell / mainEmailStringLine Items (details[])
productStringlotStringserial01-10StringquantityRequiredFloatquantityShippedFloatquantityBackorderedFloatupcBarcodeStringpriceFloattrackingStatus Enum
VOIDEDShipment has been voidedBACKORDEREDShipment is backorderedSHIPPEDShipment has been shippedPACKEDShipment has been packedstatus Enum
WORKINGWork is in progressSHIPPEDShipment has been shippedPACKEDShipment has been packedsignatureRequired Enum
DIRECTDirect signature requiredADULTAdult signature requiredNONENo signature requiredSample Webhook Payload
JSON payload delivered via HTTPS POST to your configured endpoint
Date/Time Format
All Date fields use ISO 8601 format: YYYY-MM-DDTHH:mm:ssZ
Example: 2026-02-02T10:30:00Z
Event Type Header
The event type (topic ID) is sent as an HTTP header, not in the JSON body:
Use this header to route incoming webhooks to the appropriate handler in your application.
{
"timestamp": "2026-02-02T16:00:00Z",
"tenantId": "TENANT001",
"companyId": "COMPANY001",
"fulfillmentCenterId": "FC001",
"workControlNumber": 1234567890,
"lpn": "LPN00001",
"carrier": "UPS",
"carrierService": "GROUND",
"trackingNumber": "1Z999AA10123456784",
"trackingStatus": "SHIPPED",
"shipDate": "2026-02-02T10:30:00Z",
"estimatedDeliveryDate": "2026-02-05T12:00:00Z",
"salesOrderId": "SO123456",
"customerId": "CUST001",
"customerCompany": "Acme Corporation",
"firstName": "John",
"lastName": "Doe",
"addressLine1": "123 Main Street",
"city": "Los Angeles",
"stateCode": "CA",
"zipCode": "90001",
"countryCode": "US",
"totalCartons": 5,
"weightShipment": 25.5,
"details": [
{
"lineNumber": 1,
"product": "SKU001",
"lot": "LOT001",
"quantityShipped": 95.0,
"upcBarcode": "012345678901",
"price": 29.99
}
]
}Pick Confirmation Payload
Real-time pick confirmations with SKU, bin location, and quantity for instant inventory updates
Pick Header Fields
workControlNumberLongsalesOrderIdStringwaveIdStringstatusEnumtotalQtyFloattotalLinesIntegerlastActivityDateDatelastActivityTeamMemberStringPick Line Fields (lines[])
lineNumberIntegerproductStringlocationStringtoLocationStringquantityRequiredFloatquantityProcessedFloatquantityShortFloatlotStringserial01-10StringunitOfMeasureCodeStringlpnString{
"timestamp": "2026-02-04T14:32:15.123Z",
"tenantId": "TENANT001",
"companyId": "COMPANY001",
"fulfillmentCenterId": "FC-EAST-01",
"workControlNumber": 1000098765,
"salesOrderId": "ORD-2026-987654",
"waveId": "WAVE-0204-001",
"status": "COMPLETE",
"totalQty": 5,
"totalLines": 2,
"lastActivityDate": "2026-02-04T14:32:15Z",
"lastActivityTeamMember": "picker_jane",
"lines": [
{
"lineNumber": 1,
"product": "DRESS-BLK-M-001",
"location": "A-12-03-B",
"toLocation": "STAGE-PACK-01",
"quantityRequired": 2,
"quantityProcessed": 2,
"quantityShort": 0,
"lot": "LOT-2026-001",
"unitOfMeasureCode": "EA",
"lpn": "TOTE-5001"
},
{
"lineNumber": 2,
"product": "TOP-WHT-S-002",
"location": "B-05-01-A",
"toLocation": "STAGE-PACK-01",
"quantityRequired": 3,
"quantityProcessed": 3,
"quantityShort": 0,
"unitOfMeasureCode": "EA",
"lpn": "TOTE-5001"
}
]
}Need a Custom Webhook?
Don't see the webhook event you need? JASCI offers the ability to create custom webhooks tailored to your specific integration requirements. Our team can work with you to define the payload structure and trigger conditions.
Integration Impact
Eliminate polling overhead and get instant visibility into warehouse events
Ready to Enable Real-Time Webhooks?
See how JASCI webhooks can instantly notify your systems when warehouse events occur—no polling, no delays, no missed updates.
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