Epicor Prophet 21 Integration
Bi-directional REST integration connecting Epicor Prophet 21 (P21) distribution ERP with JASCI warehouse management system for real-time synchronization across inbound, outbound, inventory, and returns.
Integration Overview
This integration connects Epicor Prophet 21 (P21) with the JASCI Cloud WMS to create a coordinated, near real-time operational flow for inbound, outbound, inventory control, and returns.
Prophet 21 is Epicor's distribution-focused ERP platform, commonly used by wholesale distributors for order entry, purchasing, pricing, and inventory. JASCI executes warehouse operations including receiving, putaway, picking, packing, shipping, cycle counting, and inventory adjustments. The integration keeps both systems synchronized so that what is ordered, received, shipped, and counted is always reflected accurately in P21.
Key Integration Benefits
- • Inbound: POs download automatically, goods receipts post back with lot details
- • Outbound: Sales orders flow to JASCI, shipment confirmations return to P21
- • Inventory: Adjustments and cycle counts stay synchronized via inventory transactions
- • Returns: RMAs and return receipts flow both directions with disposition codes
8 Bi-Directional Data Flows
Complete coverage across all distribution warehouse operations
Item Master Sync
Synchronize item master records including SKUs, descriptions, UOMs, lot/serial tracking, and warehouse defaults.
Purchase Order Download
Send open purchase orders with vendor info, delivery dates, and line details for warehouse receiving.
Goods Receipt / GRN
Post receipt confirmations back to Prophet 21 with quantities, lots, and bin locations.
Inventory Transactions
Synchronize inventory adjustments, cycle count results, and stock movements between both systems.
Sales Orders
Download sales orders for allocation, wave execution, picking, packing, and shipping.
Order Updates & Cancels
Keep JASCI synchronized when orders are modified, held, or cancelled in Prophet 21.
Shipment Confirmations
Send shipment confirmations with tracking numbers, carrier details, and shipped quantities.
Returns / RMAs
Support customer returns with RMA creation, receipt confirmation, and disposition flows.
Integration Capabilities
Enterprise-grade features for reliable Prophet 21 integration
Real-Time Synchronization
Near real-time data flow ensures Prophet 21 and JASCI stay aligned across all warehouse operations.
Lot & Serial Tracking
Full support for lot and serial tracked items synchronized from P21 item master configuration.
Multi-Warehouse Support
Map Prophet 21 warehouses and bins to JASCI locations for multi-site distribution operations.
Flexible Authentication
Support for OAuth2 bearer tokens or API key authentication based on deployment model.
Automatic Retry Logic
Built-in retry patterns with exponential backoff for transient errors and rate limiting.
Partial Receipts & Shipments
Handle partial receiving and shipping with multiple transactions tied to single orders.
Field Mapping Examples
Clear, documented mappings between Prophet 21 and JASCI
Purchase Orders
PoNumberpoNumberVendorCodevendorCodeOrderDateorderDateWarehousewarehouseCodeSales Orders
OrderNumberorderNumberCustomerCodecustomerCodeRequestedShipDatepromisedDeliveryDateShipViashipViaItem Master
ItemNoproductDescriptionproductDescriptionBaseUOMuomLotTrackedFlaglotControlledTechnical Specifications
Enterprise-grade integration built on Prophet 21 REST APIs
{
"OrderNumber": "SO-200500",
"CustomerCode": "CUST1000",
"CustomerName": "Blue Retail Co.",
"CustomerPONumber": "WEB-12345",
"RequestedShipDate": "2025-02-05",
"Warehouse": "MAIN",
"ShipVia": "GROUND",
"lines": [
{
"LineNumber": 1,
"ItemNo": "SKU-1001",
"OrderedQty": 10,
"UOM": "EA"
}
]
}Built-In Error Handling
Robust retry logic and validation for reliable operation
Transient Errors (Auto-Retry)
- HTTP 429 rate limiting responses
- 5xx errors from P21 or integration gateway
- Network timeouts and connection errors
- Token expiration (auto-refresh)
Business Errors (Manual Review)
- Unknown item, warehouse, bin, or customer
- Quantity exceeds open PO or SO amounts
- Order or PO status prevents update
- Lot or serial invalid for the item
Integration Impact
Eliminate manual data entry and keep your ERP perfectly synchronized
Ready to Connect Prophet 21 & JASCI?
See how our certified integration eliminates manual data entry and keeps your distribution ERP and warehouse perfectly synchronized in real-time.
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